FreshDesk Reports FreshDesk Reports

Updated on Apr 15, 2021

FreshDesk Reports

Scrapes FreshDesk Tickets, Conversations and Agents then creates a Summary Report

Features

Metric : Per Agent, For a Specified Date Range, During Specific hours of day, the average Response
Report : Report of the Tickets and Conversations Involved in a Metric

https://github.com/sifhic/fdreports-php/edit/master/README.md

Python Version: https://github.com/sifhic/fdreports

Posted Apr 15, 2021