A real-time live-chat widget application for websites with full help desk functionality.
Key Features
- Multi-organization support with per-department routing
- Real-time chat plugin with theme customization
- 2-way email conversation via mail server integration
- Auto-generated help center from resolved conversations
- Built-in bot support for common queries
- Full documentation hosted at mkdocs
Tech Stack
Node.js, Express, Socket.IO, MongoDB, Winston logging, Passport auth